About the Role
The service of food and/or beverage to include the order-taking and delivery of any food and/or beverage items. This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.
Checks station before, during and after shift for proper set-up and cleanliness.
Explains any specials and/or restaurant promotions for guest awareness.
Greets the guests and respond to requests in a friendly and courteous manner.
Verbally communicates, in a calm, positive demeanor with the kitchen, service, beverage, convention services, and engineering staff, as well as the guest host to ensure timely execution of events, quality service, and adherence to all applicable federal, state, local safety and health regulations and corporate standards.
Records the details of the order from the guest, repeating the order to the guest to check for accuracy.
Inputs the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed.
When complete, retrieves order from kitchen, confirms accuracy of the order, lifts and delivers to the guest along with the appropriate condiments. Abides by all state, federal and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guest.
Replenishes beverages as necessary and check with guest for overall satisfaction.
Carry trays up to 50 lbs. Serves food, beverage and condiments/accompaniments to guests in a friendly and courteous manner to ensure guest satisfaction.
Quietly removes china, glassware and silverware from tables at the end of the meal. Delivers dirty china, silver and glassware to kitchen steward’s area.
Pre-bus table as needed, making sure tables are clear of empty dishes.
Markets and serves upon request any dessert items and/or specialty coffees.
Ascertain guest satisfaction and present check. Processes check per hotel procedures.
Other duties as assigned.
Previous food service experience preferred
Food Handlers Certification required
Medical, Dental and Vision Insurance
Referral Bonus Program
Employee Assistance Program
Paid Time Off Program
Hotel Discount Program
And Many More
About Fiume Pizzeria and Wine Bar
Fiume - in English meaning river - is a restaurant concept that merges the authentic flavors of Italy with traditional Texas ingredients. The artisan, Texas-crafted pizza incorporates local flavors that highlight Neapolitan-style pizza in what we define as Texapoletana.
Fiume - also once a city in Italy - was known as a cultural melting pot in the height of its existence. Similarly, the San Antonio River is the core of our dynamic and culturally diverse city of San Antonio. Our vision and menu are exemplary of an elevated dining experience revered for its deep local roots and hyperlocal culinary craftsmanship.